Contact

Contact Favored Generation

We welcome questions from participants, families, volunteers, donors, community organizations, companies, funders and media. Choose the category that matches your question so it reaches the right person rather than a shared inbox.

Our forms, email accounts and social-media pages are not monitored as emergency services. If someone is in immediate danger, contact local emergency services or an appropriate crisis service in that person’s location first.

Urgent and sensitive

Concerns that go to a named person

These three routes never go to a general inbox. They reach a designated lead, because they need to.

Designated safeguarding lead

Safeguarding concerns

For any concern involving a child, young person or vulnerable participant. Routed directly to the designated safeguarding lead.

Retaliation for a good-faith report is prohibited. Confidentiality is respected within legal and safety limits.

Reviewed independently

Complaints and feedback

Feedback or a concern about service quality, conduct, privacy, fundraising, accessibility or organizational practice.

You will receive acknowledgement, and retaliation for a good-faith complaint is prohibited.

Accommodation

Accessibility requests

Request an accommodation, an accessible format, communication support, or help with a barrier you have run into on this site or in a program.

You do not need to be certain, and you do not need evidence. Report the concern and let it be assessed. You may leave your name and email blank if you would rather report anonymously.

Is anyone in immediate danger?*

Yes - I understand I should contact emergency services first

Location (city and country)*

Program or activity, if known

What is your concern?*

Your name (optional)

Your email (optional)

HP Name

Everything else

Choose the right route

General information

Basic questions about the organization, this website, or anything not covered by another category.

Program participation

Eligibility, registration, schedules, referrals, locations or participant information.

Browse programs first

Volunteer inquiries

Current opportunities, applications, screening, training, or accommodations relating to volunteering.

Volunteer roles

Partnership inquiries

Nonprofit, school, community, health, faith-community, government or implementation partnerships.

How partnerships work

Corporate partnerships

Sponsorship, donated technology or goods, employee volunteering, matching gifts or cause marketing.

Corporate options

Donation questions

Receipts, recurring gifts, payment concerns, refunds, designations, or which legal entity receives your gift.

Giving information

Media requests

Interviews, public statements, program information, or approved photographs and logos.

Faith-based

Bringing Our Worship and prayer

Bringing Our Worship, the Prayer Wall, prayer gatherings, worship volunteering or faith-based event questions.

About BOW

What is your enquiry about?*

First name*

Last name*

Email address*

Country and city

Your message*

Privacy consent*

I agree that Favored Generation may use this information to respond to my enquiry and keep required records.

HP Name

Contact details

How to reach us

We are moving to role-based addresses so that enquiries reach a function rather than an individual, and continue to work when people change roles. Those addresses are being configured, and will be published here once they are live and monitored.

We will not publish an address or telephone number before it is set up and monitored. A contact route that nobody answers is worse than no contact route at all.

What we will publish

Role-based email addresses for programs, partnerships, accessibility and safeguarding
An approved telephone number
An approved public mailing address for each legal entity
Office hours and our response-time standard
Verified official social-media accounts

Privacy

Information you submit is used to respond to your enquiry, maintain required records, protect participants and meet legal obligations. Nothing more.

Read the privacy policy

If someone is at immediate risk

Do not use this website. Contact your local emergency number, or a crisis service in the location of the person at risk. Our forms are checked during working hours only.