Structure and navigation
- One main heading per page, with headings in a logical order
- A skip link to the main content
- Every function reachable by keyboard
- A visible focus outline on links, buttons and form fields
Resources · Accessibility
Accessibility and inclusion
We aim to make our programs, our communication and this website usable by as many people as possible, and to remove barriers rather than explain them.
Requesting an accommodation
You can request an accommodation, an accessible format or communication support for any program, volunteer role or application process. You do not need to explain a diagnosis or provide medical evidence to ask.
What we can provide depends on the essential duties of the role or program, the location, safety, and our reasonable accommodation process. Where we cannot meet a request, we will say so directly and tell you what we can offer instead.
Accessibility requests are handled through a separate contact route so they reach someone who can act on them, rather than sitting in a general inbox.
This website
The standard we build to
This site is being built to meet WCAG 2.2 Level AA. In practice that means:
Text and colour
- Body text at 16px or larger
- Contrast that meets AA for text and interface elements
- Information never conveyed by colour alone
- Line length kept readable rather than edge-to-edge
Links, images and motion
- Link text that describes its destination, not “click here”
- Meaningful images carry alternative text; decorative ones are hidden from screen readers
- No autoplaying or looping motion
- Reduced-motion preferences respected
Documents
- Reports published as tagged PDFs with a real text layer, not scans of printed pages
- Key figures also stated as text on the page, so a report is readable without opening the PDF
Known gaps
Where we are not there yet
An accessibility statement that claims everything works is not credible. These are the gaps we know about on this site:
- Some older pages have not yet been rebuilt to the current standard and may not meet AA.
- Older PDF reports have not been checked for a text layer or tagging.
- Some images across the site still need alternative text reviewed by a person rather than generated.
- A full keyboard and screen-reader pass across every page has not yet been completed.
If you hit a barrier we have not listed, telling us is genuinely useful. It goes on this list and gets fixed.
We would rather know
If something on this site or in a program does not work for you, telling us is genuinely useful. It goes on the known-gaps list above and gets fixed.